Our processing times are 2-4 business days regardless of shipping method
Plus:
3-7 days standard shipping
2-3 days priority shipping
1-2 days express shipping.
Most of our packages are shipped via USPS and Fedex.
Shopping
One of the main reason the coupon doesn’t is because we have a tier pricing already set in place to give you a discount whenever you reach a certain quantity.
For example when you purchase 24 pieces the system automatically gives you a 25% off. For more info you can read more our Wholesale page.
For more info you can read our Wholesale page.
Shipping
Please Allow 3-5 business for processing from order date. This does not include transit times.
Usually Pre-orders will ship out in two weeks sometimes longer. If you need the item(s) quickly please refrain from ordering Pre-orders.
All of our products ship from our warehouse in Dallas, Texas.
Currently only United States and Canada
ORDERS UNDER $50
| 🚚 Standard Shipping | $5.99 | 3-7 Days* |
| ✈️ Priority Shipping | $9.99 | 2-3 Days* |
| 🚀 Express Shipping | $24.99 | 1-2 Day* |
Payment
We accept all major credit cards through stripe payments and chase payments.
Orders & Returns
Placing an order is easy. Just click on the product category you wish to browse, select an item, add it to your cart and checkout. Or, if you know the name or style number of the product you would like to order online, type it into the search box in the upper right hand corner of the screen
If you want to cancel your order email us right away with your name and order number within the processing window. Once the package is in transit we cannot cancel the order. You would have to wait until you received the order and then return it.
You don’t need an account to place an order, but we highly recommend it for quicker checkouts, wishlist, and order tracking and history.
Simply Click here and put in the requested info which can be found in your order email.
All sales final
Ooops! Sorry about that. Because we ship so many items and because many patches look alike, we sometimes (very rarely, but sometimes) accidentally ship the wrong patch. If this happens, we will provide a free postage-paid return shipping container when we re-mail the correct patches.
We make every effort to inspect every patch before it is mailed, but sometimes a dropped stitch or a small blemish will make it past our employees. If this happens, we will replace the item at no charge.
All sales final
Please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered.
Creo Piece does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.